Privacy policy

This website is operated by Fondazione "Il Rifugio degli Asinelli ONLUS".

The material on the site is provided for general information only and is not intended as specific advice. If you have any concerns about your donkeys' health you should always contact your local vet.

Whilst we try to ensure that the information on the site is accurate, we can accept no responsibility for the accuracy of the site content. Users who rely on the information on the site do so at their own risk.

This site is made available for public viewing solely on the basis that Fondazione "Il Rifugio degli Asinelli ONLUS" excludes to the extent lawfully permitted all liability whatsoever for any loss or damage arising out of use of this site, or reliance upon its contents.


We cannot guarantee the confidentiality of any messages transmitted between you and us via email, as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.

Personal information

We do not collect or store information of users of the website but log users' Internet Protocol addresses (see definition below), which are automatically recognised by the web server (see definition below), and session information such as the duration of the visit and the type of browser (see definition below) used. Such information is only used for system administration of the website and to compile statistics which we use to review use of the website.


In case the user does not register to the website, the Fondazione "Il Rifugio degli Asinelli ONLUS" will only record information as the IP address, the duration of the connection to the website, the browser used, etc. These information are usually included in what it common known as "Cookies".

Cookies are information referred to the use of network made by the user, they allow knowing the IP address, the services, the surfed websites, the options that have been chosen while surfing the net. This information is saved in every computer’s hard disk and are sent from the browser to a web server, they are not, therefore, given spontaneously by the user, but they track his net surfing.

Regarding this matter, Fondazione "Il Rifugio degli Asinelli ONLUS" wants to clarify that data obtained from cookies will only be used for technical purposes, in order to guarantee an easier, more prompt and quicker access to the website and its services, and an easier navigation to the single user.

You can refuse to use cookies selecting the proper setting on your browser, but that could prevent you from using all the functions of this website.

Analytical Cookies (optional)

Fondazione "Il Rifugio degli Asinelli ONLUS" also employs analytical cookies in order to provide meaningful reports about our website visitors. These cookies allow us to recognise and count the number of visitors and see how visitors move around the website. This information helps us to improve the way our website works. However, these cookies do not collect personal data about you.

All or some of the following cookies may be used for analytical purposes:
Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers and does not associate your IP address with any personally identifiable information.
Google Analytics to determine whether you are a return visitor to this site, and to track the pages that you visit during your session.
 Google Analytics stores the type of referral used by the visitor to reach this site.

Data protection

Data will be treated with respect and according to D.Legs. 196/2003 (personal data protection code).

In particular, Fondazione "Il Rifugio degli Asinelli ONLUS" assures that only the data which have been spontaneously given from the user will be used, and commits itself to adopt all the necessary measures in order to safeguard the privacy, the integrity, the completeness, the availability of personal data given. Data can be communicated from Fondazione "Il Rifugio degli Asinelli ONLUS" to outside parties exclusively for activities related to what of interest or in case it is due by European law or set of rules.

According to D.Legs. 196/2003, chapter 7, Fondazione "Il Rifugio degli Asinelli ONLUS" guarantees to the user a number of rights, which we summarize as follows:

Right to obtain confirmation about the existence or not of personal data regarding himself
Right to know purposes and procedures of data processing, data updating, amendment or integration
Cancellation, transformation in anonymous way or block of data processed against the law
Right to oppose to his data being processed for righteous reasons
Right to oppose to his data being processed for publicity and interactive information sending purposes.

Thanks to these rights, users will be able to check the use of their data also after having given them.

We also notify you that personal data may also be shared with "The Donkey Sanctuary", a charity registered in England, and that we guarantee the security of your personal data and that we will never share your information with other organizations.

Fondazione "Il Rifugio degli Asinelli ONLUS", The Donkey Sanctuary and Donkey World Limited, will process your personal data for the purposes of achieving their charitable objectives and conducting fundraising activities.

It is our policy not to transfer data to any other organization. If you would prefer that we cease to send you further information about any of the above companies please write to:

The Data Compliance Officer
Fondazione "Il Rifugio degli Asinelli ONLUS"
Via per Zubiena, 62
13884 Sala Biellese (BI)


or send an email.

Credit card and information security

It is possible to contribute to Fondazione "Il Rifugio degli Asinelli ONLUS" with online donations. In case the donation is made through credit card, data will be processed by PayPal who guarantees greatest privacy and security. Financial information regarding credit card (number, expiry date, owner's details) will be known exclusively by PayPal and by the issuing bank. This information will be kept only for the time necessary to confirm the transaction has been successfully processed. We point out that Fondazione "Il Rifugio degli Asinelli ONLUS" is not responsible for unauthorized or fraudulent uses of your credit card by third parties.

Website use conditions and copyright

The Fondazione "Il Rifugio degli Asinelli ONLUS" is the owner of the website, which it autonomously updates and manages. The website aims are diffusion of information, news on undertaken projects and initiatives as well as future events and updatings on the status of the activities in progress. Another aim of the website is the fundraising, used to finance its institutional activities, which private and companies can join through donations or joining the projects which are explained on the website. Documents, images, fonts, artistic work, graphic, software and other website contents, all codes and format scripts to implement the website, are property of the Fondazione "Il Rifugio degli Asinelli ONLUS" or its exclusive right of implementation. The website content is copyright protected. The use of the website is purely personal and non-commercial. Therefore copying, modifying, uploading, downloading, transmitting, publishing or distributing to third parties for commercial or other purposes the website's content and brands is forbidden. The website can propose links to access other companies or institutes' websites: Fondazione "Il Rifugio degli Asinelli ONLUS" cannot be considered responsible for their availability, contents, products and services offered by them, nor for any damage or lost due to their utilization. It is not as well to be considered responsible for the procedures and for the purpose personal data are collected by third parties.

The Fondazione Il Rifugio degli Asinelli ONLUS keep for itself the right to: (a) modify these conditions of use (b) check and delete material sent to the website (c) stop website availability at anytime and without giving notice.

Limitation of liability for the Fondazione "Il Rifugio degli Asinelli ONLUS"

Fondazione "Il Rifugio degli Asinelli ONLUS." won't be any way responsible for any damage of any kind, also related to lost of profits, of commercial starting costs or of data due to: (i) use or no possibility to use the website; (iii) an unauthorized access or to a change on transmissions or on users’ data; (iv) to any third party’s declarations or behaviours. Nothing on this contract will have the effect of limiting or excluding the Fondazione "Il Rifugio degli Asinelli ONLUS" liability in case of damages due to fraud or gross negligence.

Applicable law

Accessing this website, the user and the Fondazione "Il Rifugio degli Asinelli ONLUS" agree that Italian State's law and regulations will apply for all matters related to the use of the website. The users and the Fondazione Il Rifugio degli Asinelli ONLUS also agree that exclusive place of jurisdiction for the above matters will be Milan Court of Justice. Accessing this website, the user implicitly accepts the terms and conditions here reported.


You understand that through the registration and use of the Fondazione "Il Rifugio degli Asinelli ONLUS" Services, you consent to the collection and use (as set forth in the D.Lgs 196/2003) of your personal information. You assure that the information you provide us through the registration or through the other Fondazione "Il Rifugio degli Asinelli ONLUS" Services, refer to you, or to a person you are acting on behalf of and with his consent.


A Browser is a program used to search for and display web pages.

An Internet Protocol Address is a technical standard which allows data to be transmitted between two devices.

A Webserver delivers web pages to a computer, in response to a request from a Browser.


Fondazione "Il Rifugio degli Asinelli O.N.L.U.S."
Via per Zubiena 62
13884 Sala Biellese (BI), Italia

Tel/Fax: 0039 015 2551831 | Email:

Copyright Fondazione "Il Rifugio degli Asinelli O.N.L.U.S."